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OneTeamOneDreamGoBehindtheScenesatBattle4Atlantis2015CrystalAwardsTheRedCarpetTheWinnersandMoreWOWMomentsCelebratingOutstandingEmployeesVolumeIIssueIV MessagefromtheLeadershipDearColleaguesAswecontinuetocelebrate20amazingyearswealsocelebratetheevolutionoftheAtlantisBrandhereonParadiseIsland.InthisissueofH2UwecelebratesomehugeaccomplishmentsfromyetanothersuccessfulyearofBattle4AtlantistoourthirdannualPureSilk-BahamasLPGAClassic.Ittakestremendouscoordinatedteamworkresort-widetopullotheseworld-classsportingevents.Wealsotakethisissuetocelebrateour2030and40year-longserviceemployeesaswellasleadersandemployeesoftheyearbothonpropertyandintheFortLauderdaleoce.AndwehonourAtlantisCaciqueAwardwinnersrecognizedandawardedforexcellenceinTheBahamasTourismIndustry.FinallyweintroduceournewCoreValuesandintheissuestocomeyouwillseehowtheywillplayahugeroleinourorganizationsday-to-dayoperations.Wearesoexcitedaboutourfutureandthatyouareheretoshareinit.Keepupthegreatwork.EnjoyH2UsymbolizesthefusionofouramazingproductrepresentedbywaterH2OandthecoreelementoftheAtlantisbrandYouU.UaretheelementthatgivesAtlantislifetheingredientthatcreatesthewowguestexperienceofAtlantis.PaulBurkePresidentManagingDirectorKarenCareySr.VicePresidentHumanResources2 3BehindtheScenesofBattle4AtlantisAnotheryear.Anotherslamdunk.WeSaluteUCrystalAwardsHUmanElementWhatpeoplearesayingaboutyouHonouringUTeamAtlantisWinsBigatTourismsTopAwardsCongratUlations2015PureSilk-BahamasLPGAClassicFocusonTalentWalnutHillCollegeTourCommUnityAtlantisBlueProjectBuildingUnityAtlantisCoreValues2.0March2015CoverEmployeesFromLeftoRightNadiaWallaceJuniorLazarreLemuelMaycockPhilippaBullardDukeTrembleyandJohnMarshall.AinsleyLofersAssociateTelecommunicationsEngineerInformationTechnology.48111213141516 Justoneyearpriorwehadseenthismasterpiececometogether.Itwastimetorebuildthepuzzleandeachcolleaguefromeverydivisionwasapiecetosuccessfullycompletingit-CasinoCoralBeachTowersCoveReefExecutiveOceFinanceFacilitiesFoodBeverageServiceandSupportGolfCourseGuestActivitiesHumanResourcesITDLaundryMarineWaterparkPublicAairsQualityAssuranceRetailRoyalTowersSalesMarketingSecuritySurveillanceSpecialEventsWeddingsEntertainmentSupplyChainManagement-inthespiritofbasketballTalentwinsgamesbutteamworkandintelligencewinschampionships.MichaelJordanThispastNovemberAtlantiscolleaguesslamdunkedoneofthemostintricateandbusiesteventsofourcalendaryearafeteworthyofaChampionshiptitle.AermonthsofdedicatedpreparationthevisionofBattle4Atlantiscametolife.Our8000colleaguesdeliveredonthepromisethatwemadetostagethemostexcitingearly-seasoncollegebasketballtournament.OurresorttransformedintoabasketballtournamentmeccaforthethousandsoffansandfamiliestravelingtospendtheirThanksgivingholidayinParadiseandforthemillionsathomewatchingonTV.BehindtheScenesofBattle4AtlantisANOTHERYEAR.ANOTHERSLAMDUNK.4 5 6 7 CELEBRATINGEXCEPTIONALPEOPLECRYSTALAWARDSWeSaluteURedCarpetStyle8TheannualCrystalAwardswereheldFebruary13th2015andAtlantisrecognizedover160longservicepioneerscelebrating2030andeven40yearsofservicealongwith40topperformers.Inaneveningofglitzandglamourthehonoreesandnomineeswerehonouredfortheiryearsofcommittedserviceanddedication.ThisyearsDiamondAwardscelebratedcolleagueswhocreategoldenmomentsandfeaturedappearancesbythreeBahamianGoldandBronzeOlympicmedalistsRamonMillerTimothyMunningsandCarlOliver.ThisglamorouseveningwasemceedbyVPofLabourRelationsTamekaForbeswhodonnedanallgoldcostume.EntertainmentincludedperformancesbyTheMountTaborPraiseTeamFreshWindsChoirShabackAtlantistalentedcolleaguesandAmericasGotTalentnalistQuintaviusJohnson.Maintainingacultureofrewardandrecognitionhasbeenafocusofthecompanyandremainsatoppriorityindemonstratingappreciation.AtlantisPresidentManagingDirectorGeorgeMarkantonisandSVPofPublicAairsRetailEdFieldsspokeofemployeerecognitionandreiterateditsimportanceinsustainingasuccessfulbusiness.EmployeerecognitioniscriticaltomaintainingloyaltyandshowingpeoplethatyouactuallyappreciatewhattheydoeverydayexplainedMarkantonisaddingRecognizingandrewardingexcellentperformanceencouragespeopletobecomerolemodelssoothersthenaspiretomodelaerthemandthatswhatwewanttogetstarted.Tomakeprotyouhavetotreatpeoplewithrespectrecognizeandappreciatethemsothatcomingtoworkisnotjustanobligation.EmployeeappreciationreallyisarequirementinordertohaveasuccessfulbusinessFieldsadded.Astheceremonydrewtoaclosetheaer-partykickedointheImperialBallroom.Guestsenjoyednefarecocktailsanddancedtotheliveband.Theperfectendtoanincredibleevening.Welookforwardtohonouringanewsetofcolleaguesnextyear 2014CRYSTALAWARDSWINNERSLEADEROFTHEYEARLeonardCumberbatchMANAGEROFTHEYEARDarioCharltonMANAGEROFTHEYEARMarlonBethelEMPLOYEEOFTHEYEARHEARTOFHOUSEEstellaSmithEMPLOYEEOFTHEYEARHEARTOFHOUSEChristopherCourtemancheEMPLOYEEOFTHEYEARFRONTOFHOUSEPauletteHepburnEMPLOYEEOFTHEYEARFRONTOFHOUSETroyTooteEMPLOYEEOFTHEYEARFORTLAUDERDALESamuelWilliams9 10 HUmanElementWHATPEOPLEARESAYINGABOUTYOUDarioCharltonQualityAssuranceManagerGuestBobAdelsbergerwroteIamreturningtoAtlantisformy5thtimeinFebruary.MypreviousvisitwaslastMayonadaywhenyouwerehavingcomputerandotherproblemsanddidnothaveagreatexperience.IwroteinandgotawonderfulreplyfromMr.DarioCharltonwhoturnedmebackintoasatisedandreturningcustomer.ImadeanerrorwhenbookingmyupcomingtripandIappealedthesituation.AlthoughunabletomaketheaccommodationDariowasabletondawin-winsolution.Hetreatedmewithrespectandhadconcernformyissue.Itravelfrequentlyandhavemuchexperiencewithresortsthatdotheopposite.Itwasveryrefreshingtoexperiencehisdedicationandcommitment.Atlantisisveryfortunatetohavesuchagreatemployee.AnissaAdderleyRecruitmentManagerHumanResourcesEstellaE.Walkes-GeneralCashierManagerFinancewroteIjustwantedtoexpresshowimpressedIwaswiththenewRecruitmentManagerAnissaAdderleywhowasassignedtomyarea.Herdriveprofessionalismenthusiasmandsenseofurgencyistopnotch.Anissametwithmetogetaviewofandfeelforwhattheexpectationsandrequirementsforthispositionwere.Shehadopportunitytoseethestationswithcashiersatworkandinteractingwithothers.Everyoneofthecandidatessenttouswasagoodtforthejobhencecompetitionwashigh.WenallyselectedandhiredtwoyoungmenthatIamveryhopefulwillbethebrandthatwearelookingfor.Anissawasonitfrombeginningtoend.Sheconsistentlycommunicatedtherecruitmentstatusthroughoutthisprocess.AsaninternalcustomerIwasblownaway..Ajobwelldone.IencourageAnissatocontinuouslystriveforperfection.HarrisonRolleAquaventureLifeguardGuestRogerNeustadwroteIwouldliketocommentontheperformanceofoneofyourlifeguardsHarrisonRolle.Whileridingtherapidsrivermy5year-oldwasabouttofalloutofhertube.Harrisonwassoquicktorespondjumpingintothewatertoassisther.Thisdemonstrateshowattentivehewasatperforminghisduties.HisactionsaretobecommendedandIhopeyouwilllethissupervisorknowwhatavaluableanddedicatedemployeeheis.Harrisonisatestamenttowhateveryhotelshouldwantinanemployeesomeonewhoreallycares.Hewasniceandprofessionalpersonallyaccompanyingmydaughterandwifeuntiltheyweresafelybackintheirtubes.Pleaseextendourthankstohimonceagain.11 HonouringUTEAMATLANTISWINSBIGATTOURISMSTOPAWARDS12TheCaciqueAwardsheldJanuary24th2015recognizedandawardedexcellenceinTheBahamasTourismIndustry.ThehighlycovetedTourismDuhoAwardiswhateachcandidatewasvyingfor.FourofAtlantisveryownwereamongthenomineesandintheendtwowerevictorious.GlenroyPrattwasnamedManageroftheYearwhileRosemarySinclair-HepburntookhometheDuhoforChefoftheYear.WhenaskedforadviceforAtlantisEmployeesstrivingtoachievethesamesuccessandrecognitionbothwinnersagreeitisimportanttokeepstrivingforexcellencedisplayhighservicelevelsbedrivencommittedandteamoriented.WeareproudofallofournomineesandwinnersandexpectthatTeamAtlantiswillcontinuetosethighindustrystandardsthroughtheaccomplishmentsofourtopperformers.GlenroyPrattManageroftheYearRosemarySinclair-HepburnChefoftheYearGlenroyPrattScheatraKnowlesRosemarySinclair-HepburnClementButler 13CongratUlations2015PURESILKBAHAMASLPGACLASSICOneofthebenchmarkeventsontheirstaywastheBBQevening.Afunandcasualeventfortheplayersandcaddiestocometogetherforanightofgreatfoodandmusic.Theculinaryteamfeaturedspecialgolf-themeddessertsandasanaddedtreatthe280guestsweretreatedtoaJunkanoorushoutwhichwasthehighlightofthepartyDuetothepassionanddedicationofAtlantiscolleaguesthetournamentwasahugesuccess.TheGolfCourseagronomyteamworkeddiligentlyfrom5ameachdaytoensurethatthefairwaysandteeswereuptopar.Theyhand-rakedbunkersandsandedandlleddivotsaerplayintheaernoon.TheentireGolfTeamalongwithFoodBeverageITDPublicRelationsMarketingSpecialEventsEntertainmentandSecurityandcountlessotherscontributedtothismajoreort.TheyallworkedtirelesslytoensurethatallofthesmalldetailswerecoveredtoshowcasetheOceanClubGolfCourseandAtlantisonaninternationalstage.CongratulationsonajobwelldoneFebruary282015AtlantishostedthethirdannualPureSilk-BahamasLPGAClassicthesecondeventoftheirworldwidetour.The1.3milliontournamentwasinternationallytelevisedliveontheGolfChannel.The120-playereldfeaturedsixofthetop10playersintheRolexWomensWorldGolfRanking. 14FocusonTalentWALNUTHILLCOLLEGETOURHumanResourcesteamedupwithGuestServicesthispastJanuarytohostapropertytourfor16studentsand3facultymembersofWalnutHillCollegebasedinPhiladelphiaPennsylvania.WalnutHillCollegeisknownforandhighlyregardedforitsoutstandingHospitalityandCulinarygraduates.Thetourshowcasedareasintheirrespectivedegreeprogramsandexposedthestudentstotheeortsbehind-the-scenesatAtlantis.AgreatportionofthetourwascenteredaroundhowAtlantisisabletooersuchauniqueandamazingproductandwhywearegreatatwhatwedo.Thestudentslearnedhowmuchgoesintocreatingtheguestexperienceandtheendlesseortsneededtomaintainthevitalstructuresoftheresort.TheWalnutHillCollegestudentsandfacultywereoverjoyedwiththeamountofinsightandknowledgetheyreceivedsomuchthattheyimmediatelystartedplantingseedsfortheirreturn. CommUnityATLANTISBLUEPROJECTAnonprot501c3organizationTheAtlantisBlueProjectFoundationreceivesitsfundingfromthegenerosityofAtlantisParadiseIslandguests.YoucanseewhattheFoundationsupportsandndoutmoreaboutitworkatwww.blueprojectatlantis.org.AtlantisParadiseIslandrecentlyhostedaveryimportantgatheringwhereTheBahamasconservationeortswerediscussed.OrganizersoftheAtlantisBlueProjectFoundationhaveteamedupwiththeBahamasNationalTrusttheNatureConservancyandthePerryInstituteforMarineSciencetoensurethesurvivalandsustainabilityofcoralreefsinandaroundNewProvidenceandRoseIslands.OnhandfortheeventwhichincludedremarksfromPrimeMinisterPerryChristiewereAtlantisChiefOperatingOcerPaulBurkeandAtlantisSeniorVicePresidentofPublicAairsRetailEdFieldsamongotherdignitariesandrepresentativesoftheBahamasNationalTrusttheNatureConservancyandthePerryInstituteforMarineScience.Forthepast10yearstheAtlantisBlueProjectFoundationhasbeendedicatedtosavingseaspeciesandtheirextraordinaryhabitatsthroughoutTheBahamasandsurroundingCaribbeanseas.Itfundsscienticresearchconservationandeducationprogramsandcommunityoutreacheorts.ByprotectingthewatersanditsvastmarinewildlifeTheBahamaswillremainahavenforamyriadofuniquerareandendangeredspeciesforgenerationstocome.13915 BuildingUnityATLANTISCOREVALUES2.0VisionTobethemostdesiredandcompletedestinationresortexperienceintheworld.MissionWewillamazeallwhowetouchthroughtheuniquenessofourproductthewarmthofourpeopleandtheengagingwondersofourmythicalworld.IntroducingOurNewCoreValues