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InsidetheCrystalAwardsCelebratingthosewhoshineintheheadlinesAtlantisManagerTraineeProgramHelpingcolleaguesachievetheirdreamsAtlantisPartnerswithMarriottsAutographCollectionWhatdoesthatmeanforyouKevaRolleGeneralManagerRetailVolumeIIssueIII MessagefromtheLeadershipDearColleaguesAswecontinuetocelebrate20amazingyearswealsocelebratetheevolutionoftheAtlantisBrandhereonParadiseIsland.October16thmarkedthedawnofaneweraforourresort.AtlantisistherstresortinTheBahamastohavejoinedMarriottInternationalsAutographCollection.TheAutographCollectionisundeniablythemostexclusiveassemblyofindependentluxuryhotelsfromaroundtheworld.Beingaddedtothiselitecollectionofhotelscontinuestosolidifythatourresortandourpeopleoeraonceinalifetimeguestexperiencewhichistrulylikenoother.OnceagainweareonthevergeoftransformingthecountryslandscapebyexposingTheBahamianmarketplacetoahugeaudienceofloyalMarriottcustomers.ItisbecauseofyouthatAtlantiswasabletoachievethisamazingaccomplishment.Yourhardworkandcommitmenttoexcellencehelpedtosetusapartfromthecompetition.Wearesoexcitedaboutourfutureandthatyouareheretoshareinit.Keepupthegreatwork.EnjoyH2UsymbolizesthefusionofouramazingproductrepresentedbywaterH2OandthecoreelementoftheAtlantisbrandYouU.UistheelementthatgivesAtlantislifetheingredientthatcreatesthewowguestexperienceofAtlantis.GeorgeMarkantonisPresidentManagingDirectorKarenCareySr.VicePresidentHumanResources2 3AtlantisMarriottUnitedApartnershipforthefutureHUmanElementEmployeeRecognitionUnitedinFunSummerofThunderWeSaluteUCelebratingThoseWhoShineintheHeadlinesBuildingUnityADreamTeamComesTogetherManagerTraineeProgramTakingUToTheNextLevelCommUnityGivingBackReducingourCarbonFootprintOpportUnityComeGrowWithUsNovember2014GwenParrishExecutiveDirectorFinance-PartnershipsHOASCelebrating10yearswithAtlantisParadiseIsland.46789101112 AtlantisUniteswithMarriottsAutographCollectionTheAutographCollectionisanensembleofstrikinglyindependentluxuryhotelsfromaroundtheworld.AREWARDINGRELATIONSHPMARRIOTTFRIENDSANDFAMILYTheAtlantisTheatrewaslledtocapacityascolleaguesattendedtheMarriottAutographCollectionorientationsessions.Thesesessionslastedforabout2hoursandprovidedahighleveloverviewoftheAutographcollectionthebenetoftheAtlantispartnershipandmostimportantlythebenetsyououremployees.ColleaguesthoroughlyenjoyedtheorientationespeciallythesegmentontheMarriottRewardswhichhighlightedthatallAtlantiscolleaguesincludingtheirfriendsandfamilymemberswillbeeligibletoreceivesignicantdiscountedratesatMarriotts3600locationsacrosstheglobe.At3600roomsAtlantiswillbeAutographslargesthotelinthecollection.ThispartnershipwillgiveAtlantisaccesstoMarriottInternationalsglobalsalesandreservationsystemaswellastheMarriottRewardsprogram.BeyondthepotentialforincreasedroomnightsfortheresortthepartnershipwiththeAutographCollectioncouldpossiblybethesinglemostsignicanttourismstimulusforTheBahamasinthisdecade.ThepartnershipwillhelpgrowvisitationofMarriottloyaliststoTheBahamasfromaroundtheworld.4 5 HUManElementEMPLOYEERECOGNITIONGuestServicesRoyalTowersCongratulationstoourAtlantisRoyalTowersteamforwinningthe2014OrbitzBestinStayAward.Theawardrecognizesuptovehighly-ratedhotelsin75mostpopulardestinationsaroundtheworld.ThepropertywillbehighlightedonadedicatedpageonOrbitz.comwithashortdescriptionoftheawardalongwiththeBestInStayicononourpropertyshoteldetailspage.TohelpspreadthegoodnewsaboutthiswinweencourageyoutoLiketheawardslandingpageandshareourhotelsdetailspageviaFacebookGoogleandTwitter.StephenSawyerSVPandGMsaidItswonderfultoseetherecognitionforTheRoyalTowers.EverydepartmentcontributedtoTheRoyalTowersreceivingthisawardlaundryengineeringfoodbeveragesecurityroomsdivisionwaterparkandmoreEveryonecontributedanditmakesusallextremelyproud.CoreneBodieSweetingButlerCainatTheCoveAtlantisGuestCaroleSmackwroteWereallyarewithoutwordstodescribethekindnesscaringandattentionCorenedisplayedtousduringourvisitatthepool.Shetalkedtousontheveryrstdaywevisitedthepoolandtherestishistory.Sheknewwewerecelebratingour50thandonourseconddayatthepoolsheandtheotherstamembersdecoratedourspotsobeautifullyandmadeusfeellikerealcelebrities.Shewassincereandgenuineinherspiritofservicetoherguests.Wecanhonestlysaywithoutadoubtthatwehaveneverexperiencedthatlevelofhospitalityandserviceinalltheyearsoftravel.EstellaSmithHousekeeperCoralBeachTowersGuestsRobAnnaMurphywroteEstellawecantthankyouenoughforallyoudidtomakeourstayheresoenjoyableandcomfortable.Ourkidslovedthetowelanimalsyoumadeeachdayandwedidtoo.Youwentaboveandbeyondandweappreciatedit.ThiswasourrsttimeatAtlantisandwelookforwardtocomingback.wewillbesuretolookforyou.EstellaSmithhasreceivedover60guestcommendationsfortheyear.Thisistrulyoutstandingandisatestamenttohercommitmentanddedicationtomakingamazingexperiencesandeverlastingmemoriesforourguestsofallages.6 UnitedinFun7SUMMEROFTHUNDERTheAtlantisBasketballTeamsteppedupdeepintotheiro-seasontoparticipateinagreatlocaleventTheBahamasBasketballFederationsSummerofThunder.TheyexhibitedexcellentcompetitivespiritagainstseasonedDivision1CollegeTeamsandalthoughtheywerenotvictorioustheydemonstratedgraceunderpressureandprofessionalismthatyouwouldexpectfromanyAtlantisEmployee.InthenalgameagainstWhitmanCollegetheyplayedwithgreatprideasaunitandnarrowedwhatwasa20pointdecitinthe2ndhalf-pushingtheMissionariestothepointwheretheWhitmancoachappearednervousCoachValentinoMissickAssistantCoachMannyAdderleyandtheentireteamrepresentedAtlantisextremelywellatTheSummerofThunderandforthatweareproud.AndmanythankstoalloftheAtlantiscolleagueswhoprovidedsupport.TheBasketballteammembersdonatedtheirparticipationfundstotheBilneyLaneChildrensHomedemonstratingexemplaryteamandcommunityspirit. 8WeSaluteUExtraExtraReadallaboutitThisyearsAmethystAwardswereheldunderthethemeCelebratingOurEmployeesWhoMakeUsShineInTheHeadlines.AtlantiscontinuesitseortstorecognizeandrewarditsoutstandingteammembersThisAmethystPeriodsawsome104line-staemployees10Managernomineesand5Leadernomineesallvyingfortheirchancetobenamedamongthebestofthebest.Intheendatotalof26colleagueswonintheGeneralStacategorywhile3Managerand2Leaderwinnerswerenamed.AddressingboththenomineesandthewinnersChiefOperatingOcerPaulBurkethankedthemfortheirdailyeortstoachievetheresortsgoalofblowingawaythecustomer.IjustwanttosharewithyouthedeepgratitudeexpressedbytheexecutiveleadershipforeverythingthatsbeendoneinthepastandtogiveaheartfeltthankyouforallfuturedeedsThankyouallforprovidingsuchapositiverolemodelfortherestofustofollowinpursuitofourgoalsYouknowthatitisimportanttokeepuspositivelypositionedandIthankyouinadvanceforprovidingthefutureheadlines.HostedbySVPofFoodBeverageIanReidandVPofGuestActivitiesAmandaFeltstheawardsceremonyfeaturedWowMoments.Letterssentinbyguestswerehighlightedshowcasingtheamazingeortsofindividualteammembersthathavegoneaboveandbeyondtocreatetheever-promisedwowexperience.TheaudiencewasentertainedbyperformancesbyseveraltalentedAtlanteansandatrulyheartwarmingRakenScrapenumberbyTheRhythmandYouthBand.CELEBRATINGTHOSEWHOSHINEINTHEHEADLINES 9BuildingUnityCartoonNetworkCNspentits4thconsecutivesummeratAtlantispartneringinunforgettableguestexperiences.PullingotheCNexperienceatAtlantisisalwaysateameortwithmanymovingpartsandtakesagreatdealofcollaboration.Ateamof100wasdevelopedtobringthesebrandedexperiencestolife.Theforty-vecolleaguesfromtheGuestActivitiesDepartmentprimarilyfocusedonsupportingtheCNObstaclecourseScreenontheGreenCNCharacterParadeandCartoonNetworkAdventuresatAKA.InadditiontoGuestActivitiesMarineWaterParkOperationsRetailSecuritySpecialEventsEntertainmentFoodBeverageLandscapingandDolphinCayallworkedtogethertomaketheexperienceseamlesstoguests.Eachdepartmentplayedacriticalroleinmakingalltheactivitiesfunandsafe.OnboardingofnewCNemployeestookplaceoneweekpriortolaunchincludingintensetrainingandrst-handtestingoftheobstaclecourse.AKAdevelopedCNbrandedadventuresessionsincludingAdventureTimeAKATheAmazingWorldofGumballandCNCulinaryAdventure.TheCNdedicatedteampulledoamazingbrandedprogramsthatguestsaresuretotalkaboutforyearstocome.Kudostotheteamof100foranothersuccessfulyearBrandAmbassadorTrainingTheBrandAmbassadorsTrainingisahighlyengagingandinteractivetwodaytrainingsessionforallemployeesofTheCoveandTheReefAtlantis.Throughtheuseofroleplaysdiscussionslecturesmoviesgamesdanceandsecretshoppingparticipantsaretakenthroughafamiliarjourneytoreacquaintthemwiththeorganizationsmissionvisionproductandteammemberscommitment.Additionallytheyareexposedtothebestpracticesofindustrypartnerswhoareamongthetop1ofresortsaroundtheworld.ThenucleusofthistrainingthereforeistocreativelyexposeparticipantstotheguestcentricForbesServiceStandardswhicharedesignedtopropelTheCoveandTheReefAtlantistowardsitsvisionofbecomingtherst5StarResortinTheBahamas.NotonlyareparticipantsleavingelectriedbuttheyalsoleaveembracingtheexpectationsthatcomewithbeinganAmbassadorofTheCoveandTheReefAtlantisBrands.SUMMERPROGRAMSUCCESSTheresortisgreatandawinwinformeandmyfamily...theadditionoftheCartoonNetworkObstaclecourseScreenontheGreenwasawesome...PeggywasgreatfromCartoonNetwork.MosleyMomieJuneGuest ManagerTraineeProgramTAKINGUTOTHENEXTLEVEL10TobechosenfortheManagerTraineeProgramwasthemostoverwhelmingexcitingfeelingever.ItsolidiedthatIchosetherightcareerpathanditmademefeelmoredeterminedthanevertoreallydoagoodjobandmakemymarkinthehospitalityindustry.Ifeelhonoredtobeapartofthegrowingever-innovativebrandthatisAtlantisbecauseIbelievethatIfyouwanttobethebestyouhavetoplaywiththebest.ThedayIreceivedtheemailfromTesmaMossstatingcongratulationsyouhavebeenselected...Iinstantlycalledmywifeandstartedstutteringwithexcitement.Asenseofpeaceandcuriosityconsumedme.PeacebecauseIhadreachedanothermilestoneinmylifeandcuriositybecausethisopensmanydoorsthatIdidnotevenknowexisted.MymindracedonhowIcanmakeabigchangenotonlyatAtlantisbutmycountry.Ididntknowthemagnitudeoftheprogramuntilaerorientationandwassurprisedwhenindividualsfromaroundthecompanystoppedtocongratulateme.Iwasselectedoutofover140applicants.IfeeltrulyblessedtobeapartofTheAtlantisManagerTraineeProgramandIlookforwardtoaccomplishinggreatthingsintheorganization.WhenIfoundoutthatIhadbeenselectedtoparticipateintheAtlantisManagerTraineeProgramIwasoverwhelmedwithdierentemotions.Iwasoverjoyedexcitedandfrightenedallatthesametime.IwasoverjoyedbecauseIwasselectedovertheothercandidatesexcitedbecauseIwouldembarkonanewjourneythatwouldhelpmetodeveloptheskillsIneedtobecomethebestleaderIcanbeandfrightenedbecauseIdidnotknowwhattoexpect.HoweverdespitetheinitialfearIrealizedthatthisprogramwouldchangemylifeforthebetterinsomanywaysandIcouldnotbemorethankfulforthosewhomadethedecisiontogivemetheopportunity.IwassittingatthecomputertypingupapreliminarycruiseshiparrivalreportwhenanemailfromMs.TesmaMosspoppeduponmycomputerscreen.HavingrecentlycompletedapanelinterviewandglancingatthesubjectinthatpreviewmessageIknewmyfatehadbeendecidedregardingtheManagerTraineeProgram.Asyoucanimagineawaveofexcitementcameovermeseeingthewordchosen.FromthenupuntilnownotonlyamIjoyousbutalsohumbledbecausethisprogramissomethingIhavewantedtodosincelearningaboutittwoyearsago.Iamindeedalsothankfulbecausethisprogramintroducesyoutomanyeldsandfacetsofthisorganizationinsucharelativelyshortperiodoftime.JoyoushumbledandthankfulthisopportunityisonethatIwillsurelytakefulladvantageofAluniqueSmithNadarioFergusonSherazeJohnsonDavarioRahming CommUnityGIVINGBACKREDUCINGOURCARBONFOOTPRINTTheFt.LauderdaleCommunityServiceCommitteevolunteeredtheirtimeonSaturdayAugust22014tosupportameaningfullocalcauseBrowardPartnershipfortheHomeless.Splitintotwoteamsoneteamworkedtopreparecookandservelunchtomorethan200residentswhocallthisshelterhome.TheotherteamworkedhardtointakeprocessandsorthundredsofpoundsofdonationsincludingbabyclothesbusinesssuitsandshoesfortheresidentsofthePartnership.TheBrowardPartnershipiscommittedtoreducinghomelessnessbypromotingindependenceandself-worththroughadvocacyhousingandcomprehensiveservices.Theyprovideshort-termhousingandsolution-focusedservicestoindividualsandfamilies.Sinceopeningin1999thePartnershiphasassistedmorethan20000individuals.HugethanksareinordertoallwhovolunteeredtheirtimeandeortinsupportofthisamazingorganizationAtAtlantisdeliveringexcellentservicehasalwaysbeentoppriorityThenNowandAlways.Whenitcomestogivingbackthereisnodoubtourwillingnesstoamazeallwhowetouchshouldextendbeyondtheguestroomsandboardroomandintoourlocalcommunity.HealthwellnessandgivingbacktothelocalcommunityareidealsclosetotheheartsofcolleaguesintheFortLauderdaleoce.WhenthetimecamefortheWellnessandCommunityServiceCommitteestocultivateideasforengagementitwasano-brainertointroduceaconceptcenteredonhealthylivinghabitswhilereducingourcarbonfootprint.GreenIsBlueisAtlantisowneco-friendlyinitiativefocusingontheimportanceofpreservingourenvironmentoceansandplanet.Thegoalisforeveryonetoembraceahealthierworkspacecreatingapositiveimpactontheenvironment.Byadoptingeco-friendlyhabitsweareabletollourliveswiththesatisfactionofcontributingtotheEarthswell-beingwhileleadingalifethatishealthymindfulandfulllingSofartheFortLauderdaleocehasexceededexpectationswiththisnewinitiativeanddonetheirpartbyreducingStyrofoamconsumptiontoalmostnothingAdditionallyrecyclingeortshavebeenimprovedallowingforeasieraccessandincreasedparticipation.GreenIsBluewillbethefoundationoffuturepartnershipsbetweenAtlantisandlocalbusinessesintheareatopromoteacleanandgreenSouthFloridaforgenerationstocome13911 ComegrowwithusOpportunityOnSeptember162014TheCollegeofTheBahamashosteditsannualCareerFair.ThiseventprovidestheopportunityforstudentstonetworkmeetprospectiveemployersandreceiveinsightonthecurrentjobmarketinTheBahamas.AtlantisonceagainpartneredwithTheCollegeandshowcasedthemanyuniquecareeropportunitiesavailable.Newandgraduatingstudentsreceivedvaluablecareerinformationandfantasticgiveaways.Therewerechancestowinprizesthroughouttheday.Thegrandprizewasa2nightstayatTheRoyalTowers.TheRecruitmentTeamalongwithotherHRprofessionalswereonhandtoeldquestionsgivecareerguidanceanddirectstudentstothecareersitetocompleteanapplication.TheeventwasasuccessandtheHRTeamlooksforwardtostrengtheningourpartnershipwiththeinstitution.IfyouknowabrightandcapablerisingstarwhowouldmakeagreatAtlantisteammemberPleasereferthemtoAtlantisLocalBahamas.comtoapplyonline.Letscontinuetobuildonacultureofappreciationforthosewhocontinuouslyamazeuswiththeirdedicationanddrivetogoaboveandbeyond.NowisagreattimetorecognizeouroutstandingcolleaguesbygivingthemaWOWStayconnectedonAtlantisLocalBahamas.comandFacebookAtlantisLocal